FAQ
GENERAL INFORMATION
📍 Location: DoubleTree by Hilton, ul. Skalnicowa 21, Warsaw
❗ Please do not confuse this location with the Hilton hotel in the city center!
🗓️ Dates: Tuesday, April 15 & Wednesday, April 16
🕣 First presentations start: 8:50
📝 Registration from: 7:30
REGISTRATION (WARNING)
Due to the large number of attendees expected, the registration process will probably take longer than usual. To ensure a smooth experience, please plan your travel accordingly and arrive at the conference venue well in advance of the first presentations 🚶♂️🚶♀️.
PARKING
🅿️ The hotel provides approximately 2,000 free outdoor parking spaces and a paid underground car park.
🚍 Based on last year’s experience, parking spots filled up very quickly. We strongly recommend using public transport if possible to avoid inconvenience.
⚠️ Please note that parking in unauthorized areas around the hotel carries a high risk of receiving a penalty ticket.
BADGE COLLECTION
For Speakers, Moderators & Panellists
🧑💼 Please proceed to the dedicated registration desk marked for speakers, moderators, and panellists. You do not need to queue with regular participants.
For Regular Participants
🎫 Upon arrival, you can collect your conference badge at the main congress reception.
📲 We’ve sent your badge number via SMS—this allows you to quickly find your designated registration row.
🔤 If you haven’t received your badge number, please go to the row corresponding to the first letter of your last name.
🔁 If your badge is missing or contains any errors, don’t worry—visit the Badge Help Desk, and we’ll prepare a corrected version for you on the spot.
AWARDS NIGHT & NETWORKING EVENING
🥂 The Retailer of the Year and ECU Sustainability Awards ceremony and networking cocktail will take place on April 15, the first day of the conference, starting at 19:00 p.m.
We cordially invite you to join us 🤝.
🎉 The evening will continue until midnight for the die-hards who want to make the most of the networking opportunities.
🚍 For those not staying at the hotel, we encourage you to use public transport for your journey home.
YOUR PERSONAL EVENT COMPANION
To support your experience during the summit, we’ve prepared a dedicated event companion website: retailsummit2025.com
Here you can:
✅ Create your personalized agenda
✅ Download the full event program—either by stage or in its entirety—as a static PDF or a mobile-friendly HTML version.
✅ Review the full speaker list and check where and when they are speaking
✅ Access helpful information throughout the event
We recommend bookmarking the site on your phone for quick and easy access during the event.
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Wi-Fi
📶 Free Wi-Fi will be available throughout the conference.
DRESS CODE
👔 Business casual
FOOD AND DRINKS
🍽️ We are pleased to inform you that all food and drinks — including lunches, dinners, evening cocktails, and coffee breaks — are included as a free, integral part of the entrance ticket.
🥗 Meals are buffet style and include vegan/vegetarian options.
NETWORKING
🔗 To simplify contact exchange, a QR code is printed on the back of your badge. Scanning it gives quick access to your LinkedIn
📍 The standard meeting point is in front of the conference registration desk.
WILL THERE BE TRANSLATION SERVICES?
🎧 Yes, all presentations on both days and all stages will have simultaneous translation — with the exception of the CFO Stage, the HR Directors Stage, and the Trade Collaboration Stage on Day 1, where no translation will be provided.
🪪 Please bring your ID to collect the translation equipment.
WILL THE SESSIONS BE RECORDED OR AVAILABLE ON-DEMAND?
🎥 No, only a limited number of presentations will be available for on-demand viewing after the conference via the post conference website.
CLOAKROOM & LUGGAGE STORAGE
🎒 A free cloakroom and luggage storage will be available near the registration area.
HOTEL CHECK-IN (FOR GUESTS STAYING AT DOUBLETREE)
🏨 Hotel check-in is managed separately from the conference registration. Please proceed to the hotel reception desk for your room key upon arrival or after the event.
SUSTAINABILITY INITIATIVE
🌱 As part of our commitment to sustainability, we’ve minimized printed materials and single-use plastics. Thank you for supporting a more responsible event.
CANCELLATION
📩 If you are unable to attend, please let us know to help avoid unnecessary food waste and logistical issues. Email us at: grzegorz.drozdz@conferences-united.eu
MORE QUESTIONS?
❓ For any additional questions, please contact: grzegorz.drozdz@conferences-united.eu