Poland & CEE Retail Summit 2025

DAY 2 – Conference Program

🕘 09:00–09:40 Sessions

ESG Main | 09:00–09:40
Defining ESG: Setting the Framework for Universal Retail and FMCG Transformation
Commerce | 09:00–09:30
Beyond Compliance: Turning Sustainability Reporting into Marketing Power
Supply Chain | 09:00–09:30
Closing the Loop: Advancing Circular Supply Chains
eRetail Logistics | 09:00–09:30
Scaling Automation Across eCommerce Operations
eRetail CX & Loyalty | 09:00–09:30
Real-Time Personalization: Driving Customer Engagement Across Touchpoints

🕘 09:30–10:00 Sessions

Commerce | 09:30–10:00
Packaging Innovation: Using the Closed Loop to Build Competitive Advantage
Supply Chain | 09:30–09:50
Expensive or cost-effective? Debunking the high costs of a sustainable supply chain
eRetail Logistics | 09:30–09:50
E-commerce POWER: The Paradox of Speed ​​and Savings
eRetail CX & Loyalty | 09:30–09:50
Brand Power in the Digital World: How Programmatic Drives Branding and Sales in Retail
ESG Main | 09:40–10:00
Sustainable Resource Management: Key to ESG Transparency and Industrial Competitiveness

🕘 09:50–10:40 Sessions

Supply Chain | 09:50–10:10
Circular Retail - effective waste management strategies for the sustainability era
eRetail Logistics | 09:50–10:10
PSIwms AI: From innovation to real benefits at LPP
eRetail CX & Loyalty | 09:50–10:10
Loyalty is the new growth – Strategic use of loyalty as a source of business growth and building competitive advantage
ESG Main | 10:00–10:40
Operationalizing ESG: Universal Principles for Business Success
Commerce | 10:00–10:40
Storytelling with Purpose: Building Brand Loyalty Through Sustainability Narratives

🕘 10:10–10:40 Sessions

Supply Chain | 10:10–10:40
Mapping and Optimizing Circular Resource Utilization
eRetail Logistics | 10:10–10:40
From Warehouse to Customer: Smart Logistics Powered by Technology
eRetail CX & Loyalty | 10:10–10:40
Maximizing ROI from Loyalty Programs with Data-Driven Strategies

🕘 11:00–11:50 Sessions

ESG Main | 11:00–11:30
Preparing Businesses for ESG Reporting: Challenges, Opportunities, and Strategic Value
Commerce | 11:00–11:50
Affordable Sustainability: The New Private Label Imperative
Supply Chain | 11:00–11:40
Optimizing Resource Recovery: The Role of Deposit Return Systems
eRetail Logistics | 11:00–11:30
Balancing Scalability and Flexibility: Strategies for Dynamic Logistics
eRetail CX & Loyalty | 11:00–11:30
Personalization in a Data-Driven World: Challenges and Opportunities

🕘 11:30–12:10 Sessions

ESG Main | 11:30–11:50
Circular Packaging: Transforming Costs into Competitive Advantages
eRetail Logistics | 11:30–12:00
Designing infrastructure to meet large-scale logistics needs
eRetail CX & Loyalty | 11:30–11:50
How to build a 360° customer profile and create personalized experiences using artificial intelligence in Salesforce?
Supply Chain | 11:40–12:00
PPAs in the context of the retail market

🕘 11:50–12:20 Sessions

ESG Main | 11:50–12:10
4 reasons why sustainable packaging is an opportunity for manufacturers and retail chains
Commerce | 11:50–12:20
Sustainable sourcing – how will MSC standard of certification support the green transition in retail – case of seafood
eRetail CX & Loyalty | 11:50–12:10
Redefining e-commerce with Klarna - The partner driving growth
Supply Chain | 12:00–12:20
GS1 2D Codes: A New Era of Consumer Engagement

🕘 12:10–12:30 Sessions

ESG Main | 12:10–12:30
A stable Operator is a guarantee of the smooth functioning of the deposit system. How to choose the right Partner?
eRetail Logistics | 12:10–12:30
Driving Agility with Real-Time Data for Logistics Platforms
eRetail CX & Loyalty | 12:10–12:30
A new dimension for loyalty. ORLEN VITAY 3.0 as an ecosystem of real benefits

🕘 12:20–13:00 Sessions

Commerce | 12:20–13:00
Building Brand Trust Beyond Greenwashing: Authenticity in Sustainability Claims
Supply Chain | 12:20–13:00
Sustainability Through Technology and Collaboration
eRetail Logistics | 12:20–13:00
Shaping Delivery Strategies to Align with Consumer Expectations
ESG Main | 12:30–13:00
Sustainability-Driven Leadership: Aligning Compliance with Strategic Growth
eRetail CX & Loyalty | 12:30–13:00
How to win customers' hearts and wallets with reverse loyalty. A story about how to use the latest retail trends and turn them into unforgettable shopping experiences

🍴 Lunch Break — 13:00–14:00

Take a break, grab a bite, and recharge for the afternoon sessions!

🕘 14:00–14:40 Sessions

ESG Main | 14:00–14:30
Profit vs. Purpose: Finding Balance in ESG Commitments
Commerce | 14:00–14:40
Transparency and Loyalty: How Engaged Consumers Drive Sustainable Brands
Supply Chain | 14:00–14:30
Counting emissions in supply chains. Practical approach, case study.
eRetail Logistics | 14:00–14:40
Building an Omnichannel Framework for Seamless Integration
eRetail CX & Loyalty | 14:00–14:30
Driving Customer Loyalty Through Transparent Data Practices

🕘 14:30–15:20 Sessions

ESG Main | 14:30–15:00
Leadership for a Changing World: Sustainability vs. Profit-Driven Governance
Supply Chain | 14:30–15:00
Tracking That Delivers: Ethical Sourcing in Practice
eRetail CX & Loyalty | 14:30–14:50
The Power of Promotions in Loyalty
Commerce | 14:40–15:20
Revolutionizing FMCG Packaging: Designing for Circularity
eRetail Logistics | 14:40–15:20
Achieving Real-Time Inventory Synchronization Across Channels

🕘 14:50–15:40 Sessions

eRetail CX & Loyalty | 14:50–15:20
Beyond Rewards: Turning Loyalty into a Revenue Driver
ESG Main | 15:00–15:40
Culture Shift or Compliance? How Much Change is Needed for ESG Success?
Supply Chain | 15:00–15:30
Integrity Sells: Building Consumer Loyalty with Honest Supply Chains

🕘 15:20–16:10 Sessions

Commerce | 15:20–15:50
From Production to Disposal: Designing FMCG for a Circular Economy
eRetail Logistics | 15:20–16:00
Meeting Consumer Needs with Flexible and Reliable Fulfillment
eRetail CX & Loyalty | 15:20–16:00
Turning Customer Insights into Revenue Growth
Supply Chain | 15:30–16:00
Sustainable Choices: Delivering on Consumer Values
ESG Main | 15:40–16:10
Future-Proofing Business: Are We Really Prepared for the Next ESG Wave?

🎓 End of the Conference

Thank you for being part of the Poland & CEE Retail Summit 2025.